Annual Conference Day 3: Combatting Compassion Fatigue

Date: Friday, November 4, 2022

Time: 9 a.m. to 10:30 a.m.

Available Credits: 1.5 CEUs

Cost Per Registrant: $120 (Non-members), $60 (Members) Enter the member discount code at checkout to receive the reduced rate. Need the code? Send an email to Brenna Whiteside at

Speaker: Joyce Marter, LCPC, Founder and former CEO, Urban Balance Counseling




In this dynamic and engaging presentation, behavioral health care practitioner, author, and speaker Joyce Marter will share practical tips and strategies for behavioral healthcare leaders to help themselves and their organizations recover from burnout and compassion fatigue during times of chronic stress and uncertainty. Participants will receive practical tools and strategies from cognitive behavioral therapy and mindfulness practices to promote mental wellness, work-life balance, emotional intelligence, and resilience. Attendees will leave this session feeling refreshed and inspired to practice conscious leadership to cultivate compassionate and collaborative workplace cultures that retain valuable team members.

Joyce Marter has been a Licensed Clinical Professional Counselor since 1998 and is an expert in self-esteem, mindfulness and career development. She is the founder of Urban Balance, a counseling practice she started and grew to over 100 clinicians working from ten locations in three states during her 13-year tenure as CEO. She successfully sold Urban Balance to Refresh Mental Health in 2017 and serves as Chief Brand Ambassador for this national leader in outpatient mental health. Joyce maintains a limited practice and is Adjunct Faculty at The Family Institute at Northwestern University where she has served as a Clinical Supervisor since 2005. Learn more about Joyce Marter, LCPC.  


  • Participants will receive a burnout self-assessment and be able to distinguish burnout from compassion fatigue and stress.
  • Participants will receive tools to help staff improve self-care, access more support, and improve workplace satisfaction and work-life balance.
  • Participants will understand how to cultivate conscious leadership that is empathetic and emotionally intelligent.
  • Participants will learn strategies to strengthen the organization's mission, community, and support resources to attract and retain staff.

Attendance, Registration, and Pricing Details

All 2022 Annual Conference training sessions will take place virtually via GoToWebinar. There is no in-person attendance option. Attendees may not share webinar login credentials. Using another attendee's login link and credentials will disqualify one from receiving CEUs.

After registering via GoToWebinar, participants will receive a link for the individual session at the email address they used to sign up. If you do not receive this email, please check your spam/junk folder and contact Brenna Whiteside, as necessary. Attendees must attend the webinar using the unique link generated for them by the GoToWebinar service to qualify for CEUs.

Attendance for each session will be taken electronically using reports from GoToWebinar. To qualify for CEUs, attendees must attend through the GoToWebinar web service or app. Taking part by telephone only will not qualify one for CEUs. Guests who arrive late or leave early may only be eligible for partial credit. The Ohio Council's attendance requirements are determined by relevant state licensing agencies. Conference webinars will not be recorded.

Sessions are priced individually as marked at member and non-member rates. Members will be sent discount codes to secure member rates at the time of registration. Attendance fees are payable at the time of registration. Please note that due to fixed costs associated with the 2022 Annual Conference, session registration fees are non-refundable.

Registrations are transferable to other staff members within one's organization with advance notice. To do this, please send an email to Ohio Council Administrative Assistant Brenna Whiteside at at least one week before the session is scheduled to begin. Please include the full names, titles, license numbers, and contact information of the original registrant and the person to whom the registration is being transferred. Please note that due to demands on our team related to the Conference, The Ohio Council cannot guarantee that last-minute transfer requests will be processed in time to be counted present for the training if requests are not made in a timely manner. Please allow at least at least 5 business days to process registration transfers.